Lost in crisis: mental wellness of travel and tourism staff

An intense focus on business survival during this unusual crisis has caused a critical issue to be overlooked – and that is the mental state of travel and tourism workers and professionals as they endure fears of job security and stresses of a difficult business environment. Mental well-being of staff is being neglected as companies struggle with survival. Stress of job insecurity, loss of colleagues and business performance can impact all ranks. The experts state that mental care must be provided for displaced staff as well as those who got to keep their jobs.

When asked what companies should do to help staff cope mentally, the advisors said it could be a simple gesture of checking in on how they are feeling.

It is also a good idea to send staff for training so that they keep busy and maintain a positive mindset as work dwindles, and to provide transition support to displaced staff so they will not feel lost.