Airports in Cape Town and Johannesburg have descended into chaos due to severe operational disruptions affecting thousands of passengers. The primary issues stem from failures in passport control and baggage handling systems, leading to long queues and flight delays.
Passengers have reported hours-long waits at check-in and security, causing frustration and numerous complaints. Many flights have been canceled or significantly delayed, forcing airlines to reorganize their operations.
Airport authorities acknowledged that the problems are mainly due to staff shortages and overloaded IT systems. The situation has worsened due to the high volume of travelers during the peak holiday season.
Airlines and airport officials are working to resolve the crisis, but passengers should brace for continued delays. Authorities advise travelers to arrive at the airport well in advance and check flight updates regularly.
