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IT&CM Asia and CTW Asia-Pacific 2021 Virtual – Day 1 Starts Today!

 IT&CM Asia and CTW Asia-Pacific 2021 Virtual,

Today’s Highlights, 28 September (GMT +8)

Meeting Hub and Networking Conversations (On-Demand)

28 September 1000hrs to 30 September 2359hrs

Stretch your social muscles and ignite your own conversations with delegates anytime from 28 Sep 10am to 30 Sep 11.59pm (GMT+8) in this interactive and engaging feature.

Unlimited Walk-In Meets (WM)

1000hrs – 1900hrs

Except Break at 1310hrs to 1410hrs

Knowledge Sessions (On-Demand)

Released from 28 September, 1000hrs

On-demand till 30 September 2359hrs

MICE Knowledge Sessions 

Next 6 Months’ Travel Outlook for Asia-Pacific
Global travel took the hardest hit ever in 2020. As we approach the final quarter in 2021, what does the next 6 months’ travel outlook for Asia-Pacific look like in terms of sentiment and bookings? How are the various green lanes and travel corridors panning out? Are there further bright spots in travel recovery? Hear from a panel of industry experts on their latest insights behind the current trends shaping the recovery of MICE and Corporate Travel in the region. Session takeaways include: overview of latest Asia-Pacific travel trajectories from green lanes to travel corridors; 6-month air bookings forecast for the region; opportunities, challenges, bright spots and dark horses for regional MICE business events and corporate travel recovery.


  • Jameson Wong, Vice President Strategic Clients & Partnerships, APAC, ForwardKeys


  • James Ellis, Director of Sales, Asia, FCM Travel
  • Kenny Yong, Founder & Group CEO, Fireworks Trade Media Group

Trends 2021 and beyond: 10 developments and trends we see today that will impact on the meetings industry tomorrow
In this session, we’ll explore how the pandemic has created new opportunities through virtual technologies, a new focus on the value of content, the need to be as agile and flexible in programming a conference and the future of business travel.


  • Mathias Posch, Immediate Past President and Chair of Training Academy, IAPCO, and President, International Conference Services Ltd.

Meetings (Un)interrupted
Almost two years on from when meetings everywhere first got disrupted by the pandemic, how are associations redesigning the ways they engage their members and how has this change impacted their operations and financial well-being. How have associations members reacted to all the changes? How did the interruption affect meeting support (e.g. PCO/ venue) selection? What is the impact for destinations? What can we learn from association operation leaders’ experiences and how can the industry prepare to move forward?


  • Waikin Wong, Regional Director Asia Pacific, ICCA
  • Octavio B Peralta, Secretary-general, Association of Development Financing Institutions in Asia and the Pacific (ADFIAP); Founder, President and CEO, The Philippine Council of Associations and Association Executives (PCAAE); and Pro-tem head of secretariat, Asia-Pacific Federation of Association Organizers (APFAO)
  • Nichapa Yoswee, Senior Vice President – Business, Thailand Convention and Exhibition Bureau

What are US corporations saying about the future of Incentive Travel?
Join SITE Foundation for an update on their ongoing research with US corporations on the future face of incentive travel as the 2nd phase of this ongoing research program reaches completion. SITE Foundation is conducting three qualitative research studies at intervals in 2021 with the decision makers and budget holders at 50 US corporations who typically deploy incentive travel as a key element in their reward and recognition programs. Discover the emerging results from the 2nd phase of this important research and gain an deep insight into how US corporations are thinking about their incentive travel programs as virus variants continue to hinder progress despite great advancements due to robust vaccination programs.


  • Pádraic Gilligan, Chief Marketing Officer, SITE Foundation
  • Selina Sinclair, Chief Executive Officer, Realm

Corporate Travel Knowledge Sessions 

Leveraging Transferrable Skills
We all have transferable skills that are more important to leverage than ever before. Discussion with successful leaders who navigated from hotels to airlines & for profit to non-profit.



  • Alison Taylor, Chief Customer Officer, American Airlines
  • Beth Kinerk, Senior Vice President, Avis Budget Group

A Holistic Look at Workforce Risk Management
Working remotely has blurred lines between work-life and home-life. Employers are realizing that the responsibility to the workforce extends beyond just their travelers. In this session we will explore the changing Duty of Care responsibilities for the entire workforce, how to identify and communicate risks to the organization, and how to engage with suppliers to contribute to the overall success of your organization’s Workforce Risk Mitigation Plan. This along with the measures organizations need to put in place to resume international travel whilst meeting their Duty of Care obligations.


  • Xavier Carn, Vice President EMEA Security, International SOS
  • Emanuele Scansani, Director of Partnerships & Strategic Relations, Riskline

Meet with Confidence. How to Protect Your Company and Your Travelers
This session will highlight the contract changes, processes and clauses that have emerged as a result of Covid-19 impacting both groups & meetings and business travel. Attendees will walk away with the most current understanding and definition of some key contract clauses, along with transformational considerations when booking your groups and meetings. This session will be loaded with reference materials to help navigate the days ahead, protecting your company and your travelers so they can meet with confidence.


  • Leanne Fowler, Director of Account Management, Capita Travel and Events
  • Ciaran Delaney, CEO and Founder, Meetingsbooker.com

The ROI of Business Travel & Meetings
Due to COVID, the entire premise that travel is a business requirement is under scrutiny. CFOs will be reluctant to give back travel budget without asking questions. Travel Managers need a deep understanding of their programs and its data. Along with their traditional tasks, Travel Managers will now need to work with their colleagues throughout the company to justify the need for travel in economic terms. This session will provide key metrics and measurements helping to define the ROI of business travel & meetings.


  • Bruce Kopkin, Vice President Sales & Marketing, DVI Inc.
  • Sharlene Ketwaroo-Nanoo, Category Manager Travel & Meetings, Rogers Communications
  • Crystal Toupin, Principal Account Manager, Partnerships, Cvent

No Traveler Left Behind – DE&I Strategies
DE&I Strategies to incorporate into your travel program. Is your travel program guilty of boiler plating and putting your travelling workforce at risk? Give it a reboot in 2021 by bringing Diversity, Equity & Inclusion into your Duty of Care Program through learning to identify the specific needs of travelers and manage their associated risks. Duty of Care isn’t one-size-fits-all, and not all travelers are the same; determining how to mitigate unique risks impacting travelers is crucial for their safety.


  • Suzanne Sangiovese, Commercial & Communications Director, Riskline


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