India will not refund

Jyoti Mayal

President of Travel Agents Association of India (TAAI) Jyoti Mayal issued the statement in which she states that travel agents and tour operators are unable to process refunds. The reason for that is the lack of refunds from airline tickets as the majority of IATA member airlines have disabled the refunding mechanism for agents. Agents are now required to manually process refunds through Refund Authority with IATA. Most Low-Cost Carriers too are not refunding the airfares and are creating a credit shell favoring the passenger, to be used for future dates.

MMP

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